Delivery Times

Next Day Delivery cut off time is 4.45pm

All eligible orders (Subject to items being in stock at time of order) for next day delivery placed before 4.45pm will ship on our next day service. Any order placed after this time will be dispatched the following day. If you item is not in stock at the time of order it will be dispatched on a next day service the same day it arrives into stock.

Standard next day delivery applies to working days only (Monday - Friday), items dispatched on Friday will be delivered on Monday. Delivery can be anytime between 7.30am and 6.00pm and will require a signature upon delivery.


Timed deliveries

We also offer the below time service available on request. To book a timed delivery please call our sales team on 01635 597007 or 0800 133 7173

Next Day Pre 9:00am

Next Day Pre 10:30am

Next Day Pre 12.00 Noon

Saturday Delivery

Same Day Courier


In the event of adverse weather conditions there may be some delays to the delivery of your order.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

If for any reason you do not receive your order within the timescales set out on your order, please email our customer service team at

Please Note: Your order may have been split into multiple parcels, this means your parcels may arrive at different times.



Returns & Replacements

Please read our Return Policy by clicking here

If this does not help you with your query please email our customer services team at and we will be happy to help.